Colombia‑based BPO partner
Your back office, connected to Colombia.
Simple Connect builds dedicated teams in Colombia for U.S. companies — back office, customer service, virtual assistance, and inbound/outbound calling — without the overhead of hiring in‑house.
Just a few hours apart. Full overlap with your West Coast workday, every day.
What we staff
Trained teams for the work that runs your business day‑to‑day.
Back office operations
Data entry, order processing, billing support, and the administrative work that keeps your operation moving behind the scenes.
Customer service
Email, chat, and phone support agents trained on your product, your tone, and your tools — answering as your team, not a vendor.
Virtual assistance
Scheduling, inbox management, research, and recurring admin tasks handled by a dedicated assistant who knows your workflow.
Inbound & outbound calling
Sales outreach, appointment setting, lead follow‑up, and inbound call handling from agents fluent in U.S. business English.
About Simple Connect
Built in Colombia. Built for U.S. businesses.
We're a Colombia‑based BPO that connects American companies with skilled, English‑fluent talent — without the cost and complexity of building an in‑house team from scratch.
From our base in Barranquilla, we recruit, train, and manage agents so your business gets reliable, accountable support every day, on your hours.
Get in touch
Tell us what you need staffed.
Whether you need one virtual assistant or a full customer service team, we'll scope it with you and propose a team within days.